How Omega handles your data

Last updated 6 November 2026

This policy explains what personal information Omega collects, why, and what choices you have. Omega is built for companies that need tight control over their code and data, and this policy is written with that in mind.

Who we are

Omega ("Omega", "we", "us") provides a web platform for evaluating models, building products autonomously and red-teaming them. For any privacy question, contact Ravi Shankar at ravishankar@svyasachi.com.

Scope

This policy covers our website and the Omega cloud platform. When Omega is deployed on-prem, it runs on your infrastructure and we do not receive the data processed there, except data you choose to share with us, for example in a support request or an Omega-led red-team engagement.

When your organisation uses Omega, your organisation controls the content it puts into the platform. For that content, we act on your organisation's instructions as its service provider.

What we collect

Account and contact details: name, work email, company, role and seat assignments.
Customer content: product specifications, source code, generated code and products, models you upload, evaluation scenarios and results, and red-team findings.
Usage and technical data: log data, browser and device information, and how features are used.
Communications: emails, early-access and design partner requests, and support conversations.

We do not collect payment card details on this website. Payment arrangements are made directly with each customer.

How we use it

To provide and operate Omega, including running the evaluation, development and red-teaming workflows you request.
To perform red-team engagements when your organisation asks Omega's team to do them.
To provide support and manage seats and subscriptions.
To keep the platform secure and prevent abuse.
To improve Omega using aggregated usage data that does not include your customer content.
To contact you about your account, and with product updates you can opt out of at any time.

We never use your customer content to train models, and we do not sell personal information.

Your content and isolation

On Omega cloud, each organisation's content is processed in a cluster dedicated to that organisation and is not shared with other customers. Only the people your organisation gives seats to can access its workspace. Omega staff access customer content only when needed to provide the service, such as an Omega-led red-team engagement you have authorised, or a support request you raise.

Service providers that help us run Omega, such as cloud hosting and email providers. They may only use the data to provide their service to us.
Legal requirements: when the law requires it, or to protect the rights and safety of our users or the public.
Business transfers: if Omega is involved in a merger or acquisition, under the protections of this policy.
With your consent in any other case.

How long we keep it

Account data: while your account is active, and for up to 12 months afterwards for legal and security records.
Customer content: kept while your subscription is active, and deleted within 30 days after it ends, or sooner if you ask.
Logs: kept for up to 90 days, unless needed longer to investigate a security issue.

Your rights

Depending on where you live, you can ask to access, correct, delete or export your personal information, or object to how we use it. Email ravishankar@svyasachi.com and we will respond within 30 days. For content that belongs to your organisation's workspace, contact your organisation's Omega admin first.

Cookies

We use only the cookies needed to keep you signed in and the platform working. We do not use advertising cookies. Omega is not intended for anyone under 16.

Changes and contact

If we change this policy in a meaningful way, we will notify account admins before the change takes effect and update the date at the top of this page. Questions go to Ravi Shankar at ravishankar@svyasachi.com.